Google Merchant Center (GMC) requires explicit transit times, clear processing rules, specific carrier details, and zero ambiguity regarding shipping costs and total delivery windows.
Here is the revised, fully GMC-compliant shipping policy:
Shipping Policy
Effective Date: August 13, 2026
Thank you for shopping with NUVEEXA (operated by Computers Plus (Corona)). We are dedicated to ensuring a clear, transparent, and prompt delivery experience for all our customers. This Shipping Policy details our transit times, handling procedures, shipping costs, and carrier information in full accordance with our service standards.
1. Delivery Areas
Domestic (USA): We ship to all 50 U.S. states and territories.
International: We ship internationally to select destinations. International shipping rates, duties, and applicable transit times are calculated and clearly displayed at checkout prior to payment.
2. Shipping Rates & Transit Times
We offer transparent shipping terms with no hidden handling fees.
| Destination | Shipping Service | Shipping Cost | Handling Time | Transit / Shipping Time | Total Estimated Delivery Time |
| United States (All 50 States) | Standard Shipping (FedEx / DHL) | Free ($0.00) | 1–3 Business Days (Mon–Fri) | 3–7 Business Days (Mon–Fri) | 4–10 Business Days |
| | | | | | |
All orders qualify for 100% Free Shipping and Free Returns within the United States.
3. Order Cut-Off Time & Handling Schedule
Order Cut-Off Time: 4:00 PM PDT (Pacific Daylight Time)
Operating Days: Monday through Friday.
Orders placed before 4:00 PM PDT on a business day begin processing within 1–3 business days.
Orders placed after 4:00 PM PDT, or on weekends (Saturday–Sunday) and federal/public holidays, will begin processing on the next business day.
4. Shipping Carriers
We fulfill our deliveries using trusted carriers:
Carrier assignment depends on package dimensions, weight, and destination to ensure the fastest and safest transit.
5. Order Tracking
As soon as your order has been packaged and handed over to the carrier, a shipping confirmation email containing your direct tracking link and tracking number will be sent to the email address provided at checkout.
Please allow 24 to 48 hours for tracking details to update on the carrier’s portal.
6. Address Accuracy & Modifications
Accuracy: Customers are responsible for providing complete shipping details (including apartment, suite, or unit numbers) at checkout.
Modifications / Cancellations: If you notice an error in your address, please reach out immediately to our support team. We can modify or cancel an order only if it has not yet entered our fulfillment system. Once an order is marked as dispatched, we cannot modify the shipping address.
7. Taxes, Customs, & Duties
United States: Sales tax is calculated and displayed transparently at checkout based on applicable state regulations. No customs duties apply to domestic orders.
International Orders: Shipments outside the United States may incur import duties, value-added taxes (VAT), or local customs handling fees imposed by the destination country. These charges are the responsibility of the recipient unless explicitly stated otherwise during the checkout process.
8. Lost, Damaged, or Stolen Shipments
Damaged in Transit: If your package arrives damaged, inspect the contents and notify us within 48 hours of receipt at info@nuvorro.shop. Please provide your order number and clear photos of both the packaging and damaged items.
Missing or Marked Delivered but Not Received: If tracking shows your package was delivered but you cannot locate it:
Check around your delivery area, porch, and with household members or neighbors.
Contact the carrier directly using your tracking number to confirm delivery drop-off details.
Reach out to our support team within 7 business days of the marked delivery date so we can initiate a formal carrier tracer and issue a replacement or refund.
9. Business Contact Information
For any inquiries regarding this policy or the status of your shipment, contact us directly:
Store Name: NUVEEXA
Legal Business Name: Computers Plus (Corona)
Physical Address: 440 S Vermont Ave #108, Los Angeles, CA 90020, United States
Phone Number: +1 (213) 383-5543
Support Email: info@nuvorro.shop
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM (PDT)
Live Chat: Available 24/7 via our website Contact Us page
